Unified Communications and Internet

VOICE

Microsoft Teams Calling.

Direct dialling using the Microsoft Native Phone System inside Office 365 suite.

You can select by the user with PAYG or Unlimited Teams Australian calling plans, 1300/1800 portal or fantastic inexpensive International Teams calling plans with us.

Direct Routing for Microsoft Teams provides direct dialling capability from the Microsoft O365 Teams phone system, which means we attach your existing landline or a new landline number to MS Teams staff user ids.

Now your staff can make and receive calls from any mobile or landline from MS Teams, communicate via chat, video calls and conferencing to people inside and outside your workplace using a single system - rather than using different tools for correspondence.

Enhance your Customer’s experience with these MS teams calling features

• Contact Centre for Microsoft Teams Calling & Direct Routing.
• Call Recording & Reporting & Analytics.
• Wall Boards & Visual Monitor - allows agents & managers to monitor queues & KPIs.
• Courtesy Call-back - Callers can request a call back whilst on hold.
• Microsoft Power Apps - Work with MS Power BI, Power Automate and Power Apps
• Skills based routing and Speech to text to enhance customer satisfaction.
• CRM API Integrations (including MS Dynamics, Salesforce & Service Now pop integration).
• And more…

Data

Our Business Fibre Internet is a superior, high performance line that provides the speed and bandwidth that is crucial for modern, data hungry businesses.

Delivered using ultra-reliable fibre - and powered by Australia’s largest and most trusted networks (Telstra, AAPT, Optus or Vocus)- our scalable service offers reliable, symmetrical speeds. Symmetrical, Enterprise-grade Fibre and Copper services.

Gigabit Fibre, Fibre 400 and other bandwidths available.